We are excited to welcome you back.

The safety and health of our guests, employees, and community is always our top priority. In compliance with orders from ​the Governor of North Carolina, and out of an abundance of caution to keep everyone as safe as possible, Crabtree Valley Mall will be taking additional safety and sanitation precautions for the well-being of our community. And, in an effort to curtail the spread of COVID-19, Crabtree Valley Mall is enforcing the City of Raleigh’s State of Emergency, and the Executive Order by Governor Roy Cooper, which both mandate the use of face coverings. 

TEMPORARY HOURs
beginning May 9

Monday – Saturday 11am – 7pm
Sunday Noon – 6 pm

RECOMMENDED HOURS FOR HIGH-RISK GUESTS

11am to 12pm

THINGS WE’RE DOING TO SAFEGUARD YOUR SHOPPING & DINING EXPERIENCE:

• Face coverings will be available at the Guest Services desk for customers who need them.
• Our security staff will also have a supply of face coverings to hand out as they make their rounds of the center.
• If you’re currently in a dining area, it may look a little different! Tables and chairs have been reconfigured to abide by social distancing practices.
• Additionally, our housekeeping team has increased the frequency of sterilization procedures using CDC-recommended products, with an amplified focus on all high-volume touch-points such as restrooms, dining areas, escalators, elevators, entrance doors, and handrails.
• Have you noticed more hand sanitizer stations? The center has installed additional alcohol-based hand sanitizer dispensers in highly-trafficked areas for public use.
• The Children’s PLAY Area will remain temporarily closed.
• We are also temporarily closing restrooms and the Family Lounge several times each day for deep cleaning and sanitation. Thank you for your patience with this!
• And finally, all the center’s Management, Housekeeping, and Security employees will be wearing face coverings while in the shopping center.

By following the CDC protocols, we can all work together to maintain a healthy shopping center environment for our community

We will continue to monitor the data and recommendations from CDC, WHO (World Health Organization) and ICSC, and update our practices as needed.

CDC RECOMMENDATIONS:

Amid the global spread, public health officials from the CDC urges everyone to practice healthy habits including:

• Avoid touching your eyes, nose, and mouth.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.
• Wash your hands often with soap and water for at least 20 seconds.
• If soap and water are not available, use a hand sanitizer with 60%+ alcohol.
• Cover your mouth and nose with a face covering when around others.
  • You could spread COVID-19 to others even if you do not feel sick.
  • Everyone should wear a face covering when they are in public.
  • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or unable to remove the mask without assistance.
  • The face covering is meant to protect others if you are infected.

• Keep 6 feet between yourself and others, as face coverings are not a substitute for distancing.
• Avoid close contact with people who are sick.
• Stay home from work if you are feeling sick.
• Make accommodations for your employees to stay/work from home if they or their children are affected.