SAFEGUARDING YOUR HOLIDAY SHOPPING EXPERIENCE

The safety and health of our employees, shoppers and community is the top priority of Crabtree Valley Mall.

With the holiday season upon us, the center has numerous safety protocols in place to ensure our guests, employees, and community’s safety and health. Beyond following all state government mandates, the Center continues to take additional steps to promote a safe environment. 

The Santa area will be thoroughly sanitized, and a deep cleaning of the photo set will be complete every night. Face coverings are required by all guests, photography staff, and Santa himself! To see our additional safety measures this holiday season, guests can visit our holiday page. While we understand the holidays may look different this year, we are thrilled and dedicated to making sure your traditions continue to be magical. 

Guests will also notice the installation of numerous hand sanitizer stations throughout the Center and increased cleaning procedures by our Housekeeping team. We will also offer complimentary disposable face-covering upon request to guests, and all Management, Public Safety, and Housekeeping staff will continue to wear a face covering. Along with center procedures, the individual stores, restaurants, and entertainment venues have adapted numerous safety protocols to allow the community to shop safely this holiday season. 

We are following guidelines and actions offered by the International Council of Shopping Centers, as well as the State of North Carolina, which are both continually monitoring and updating information released by the CDC (Centers for Disease Control and Prevention).


Crabtree Valley Mall Steps to Address Coronavirus Concerns

Our priority is to protect the health and safety of everyone who visits or works at Crabtree Valley Mall.  With that in mind, the mall has taken the following precautions for the benefit of our guests in response to the Coronavirus (COVID-19).

  • Extra staff resources have been committed to provide enhanced cleaning coverage of major surfaces that visitors may contact throughout the mall.
  • Additional hand sanitizing stations have also been set up at various locations throughout the mall for your convenience.
  • Visitors are encouraged to use the sliding doors at all major mall entryways to avoid having to touch door handles.
  • All guests needing mobility assistance should plan to bring their own strollers and wheelchairs.  All stroller and wheelchair rentals have been suspended for now.
  • The use of touch screen mall directories has also been suspended until further notice.  Our Guest Services desk will be inactive during this time. Shoppers should use their mobile devices to access the mall maps and directory found on Google Maps or on the mall’s website, ShopCrabtree.com.
  • All children’s play areas and rides are closed during this time.

Pick-Up, Curbside and Delivery Options Available at Crabtree Valley Mall Restaurants

Find more restaurant details here

Restaurant details subject to change.

 

 

 

CDC RECOMMENDATIONS:

Amid the global spread of the communicable virus, public health officials from the CDC urges everyone to practice healthy habits including:

  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • The CDC does not recommend that people who are well wear a face mask.
  • Avoid close contact with people who are sick.
  • Stay home from work if you are feeling sick.
  • Make accommodations for your employees to stay/work from home if they or their children are affected.

We will continue to monitor the data and recommendations from CDC, WHO (World Health Organization) and ICSC, and update our practices as needed.

By following the above protocols, we can all take an active role in helping to contain the spread of COVID-19 and work together to maintain a healthy environment for our community.

For further information, we recommend you visit: https://www.cdc.gov/coronavirus/2019-ncov/index.html