Crabtree Valley Mall has been offering the top trends in fashion and food, while sharing a sense of community since 1972. As one of the largest malls in the Southeast, with more than 1.3 million square feet of retail space, the center has seen 10 million shoppers annually visiting from every corner of the country.
With nearly 200 stores, dozens of restaurants, and three anchors – Belk, Belk Men’s Store, and Macy’s, visitors enjoy shopping the vast array of retail options.
Popular shopping destinations include H&M, Apple Store, Disney Store, Lego, Build-A-Bear Workshop, LUSH, Altar’d State, Madewell, Sephora, Tuft & Needle, and Allen Edmonds. With dining options to suit every taste, Crabtree makes it easy and convenient to enjoy many of Raleigh’s favorite restaurants and eateries, including Kanki Japanese House of Steaks & Sushi, Torii Noodle Bar, P.F. Chang’s China Bistro, The Cheesecake Factory, Seasons 52, Uncle Julio’s, Fleming’s Prime Steakhouse & Wine Bar, Chick-Fil-A, and more.
The shopping center is embedded into the thread of the Triangle community by hosting annual events and community-driven experiences, including family-friendly holiday photos, celebrity appearances and more.
Crabtree Valley Mall Guest Services
Guest Services is located in our Center Court. Questions can also be directed to our hotline at 919-787-8993.
If your question is directed to an individual store, please contact that store using the contact information provided in our Directory, which provides a listing of all retailers and their respective phone numbers.
Restrooms are located in the Upper Level Food Court, the Lower Level Corridor near Pottery Barn and Lower Level Center Court South. In addition, we have four Family Restrooms for the convenience of parents with small children. These restrooms are located in the Lower Level Corridor by Pottery Barn, tucked behind Select Comfort and across from Flashback on the Lower Level, and on the Upper Level in the Food Court.
Lost & Found
The Crabtree Valley Security Department manages the lost and found property for the mall. If you lost or misplaced an item at Crabtree, you can stop by the Security Window located on the backside of the mall next to Panera Bread, or call 919.787.2506 Ext. 13, Monday through Friday from 8:00AM to 5:00PM. In the event the property is found and identification is with the item, the department will do their best to contact you. We will make every effort to locate the legal owner of any property we have turned in to us.</>
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CRABTREE VALLEY SERVICES
Enjoy free, uninterrupted WiFi service throughout the Mall.
Community Meeting Room
For reservations, contact firstname.lastname@example.org.
Complimentary valet service is available for Seasons 52, P.F. Chang’s, and Fleming’s Steakhouse guests, with validation. The cost for all other mall guests is $4. Valet Service is provided by Royal Parking Inc. Please call 919.829.8050 for more information.
Kid’s Play Area
Bring your little ones to frolic in our Kid’s Play Area, a fun-filled interactive site located near Sears on the Lower Level.
Please note, as part of our continued commitment to the safety of our guests, and out of an abundance of caution, the Kid’s Play Area will be closed until further notice. We are monitoring the Covid-19 situation and will re-open for play when it is safe to do so.
Stroller rentals are available on the Lower Level near Macy’s and Lower Level Center Court South. The bright red Race Cars and Fire Trucks will provide comfort, make your trip more enjoyable, and will spur their imagination.
Please note, out of an abundance of caution as we navigate the Covid-19 situation, guests in need of mobility assistance should plan to bring their own strollers and wheelchairs.
SERVICES & AMENITIES
- Complimentary WiFi Access
- ATM Machines
- Transportation Schedules
- Complimentary Wheelchairs
- Charging Stations
- Bus Shedules
- Local Maps and Directions
- Transportation Arrangements
- Local Visitor Guides
- Mall Directories